Terms and Conditions

Delivery Times

For a complete description of delivery services and costs, please see Delivery Options
Your purchase will be despatched either on the day your order was placed or the following working day (Mon-Fri).
Delivery arrival time will depend on the selected service.

Tax Charges

VAT at the standard rate of 15% is included on all orders. Our VAT registered number is GB 855 3357 09

Credit Card Security

All credit and debit card transactions are protected using 128 bit encryption from GeoTrust.

Your credit or debit card details are not stored following the online transaction. We simply retain an authorisation code from your card issuer.

What we do about mispricings

Despite our best efforts, there remains the possibility that catalogue items may be inadvertently mispriced. However, we do verify our prices as part of our despatch procedure. If an item's correct price is lower than our stated price, we will charge the lower amount and send you the item. If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.